The questions we get before every project.

It depends on scope, so we quote per project rather than publish a price list. What you can count on is knowing the number before any work starts — you leave the discovery call with a scope, a timeline and a fixed price, whether you hire us or not. Changes after that get quoted separately rather than absorbed into a growing invoice.

Six weeks from kickoff to launch for a typical site: week one to discover, weeks two and three to design, weeks four and five to build, week six to launch. Larger builds take longer, and we will tell you that on the call rather than after you have signed.

An hour for the kickoff call, access to your logo and any photography you own, and a person who can approve decisions. If you do not have photography or a logo, say so early — that is work we can quote for rather than discover halfway through.

We structure it. That means we decide what each page has to say and in what order, and we write the headings and the connective tissue. If you want every word written for you, that is a separate line on the quote — and worth it, because most sites fail on the writing rather than the design.

Yes. You get a handover video walking through how to change content, and a CMS wherever you need to update things regularly. If you would rather not touch it at all, edits are part of the support plan.

Thirty days of support are included — fixes, tweaks and questions, no invoice. After that there is a support plan with a real response time, run by the people who built the site rather than a ticket queue.

Nobody can honestly promise a position. What we can do is ship the foundations that make ranking possible: clean technical structure, schema markup, location and service pages, and fast load times. Rankings follow from that plus time and content, and we will tell you which of those you are missing.

No. Most of the work happens over calls and shared documents, so where you are matters far less than whether your buyers compare a few websites before they get in touch. We work with businesses wherever they are.

Hand-built front ends rather than a theme on a page builder. That is why the sites load fast and look like nobody else's. Where a client needs to publish regularly, we add a CMS so the editing experience stays simple.

Both. Several of the projects in the work index are redesigns of sites that were already trading. A redesign usually starts with working out what on the current site is actually earning its keep, so we keep it rather than throw it away.